Instead of using their $300 million on customer services/refunds for wrongly-installed Vistas on brand new laptops/PCs, Microsoft is trying to copy Apple Genius strategy by having 155 Microsoft Vista experts roam around your local BestBuy and CircuitCity.
As someone who had a horrible experience at BestBuy trying to return a digital camera, (which BestBuy didn’t let me return it for whatever reason so I now have TWO identical digital cameras) I will be offici