Comments on: Use LogMeIn to remote control your PC from anywhere! http://zedomax.com/blog/2007/01/14/use-logmein-to-remote-control-your-pc-from-anywhere/ Zedomax - The DIY, HOWTO, Mod, Hacks, Gadgets, and Tech Blog! Thu, 26 Nov 2009 21:07:57 -0600 http://wordpress.org/?v=2.8.6 hourly 1 By: Daniel http://zedomax.com/blog/2007/01/14/use-logmein-to-remote-control-your-pc-from-anywhere/comment-page-1/#comment-58845 Daniel Mon, 05 Mar 2007 16:45:17 +0000 http://zedomax.com/blog/2007/01/14/use-logmein-to-remote-control-your-pc-from-anywhere/#comment-58845 I have used logmein extensively for over a year, having a pro subscription for 6 PCs for that time. However, i have recently become disenchanged with some really poor customer service! i was recently "banned"! The reason they give is because when they renewed my pro subscription (without notifying me in any way), after charging the card, they received a dispute request... i never initiated such a dispute request, i don't even have the credit card they used in any case any more... When i learned that the ban occured, i sent them an email to their support response.. not getting a response in 48 hours, I called, and was informed of the reason. They wouldn't consider there might have been a mistake on their part or the bank's part, and they won't reinstate me without me sending them a check for the amount + 20% administrative fee. i am particularly offended for being banned without any knowledge of what is going on. i don't even know which bank the particular credit card was charged through, and don't recognize the last 4 digits of the card they used as mine. They have promised to re-instate me pending payment, but they haven't even done that... I have used logmein extensively for over a year, having a pro subscription for 6 PCs for that time. However, i have recently become disenchanged with some really poor customer service!

i was recently “banned”! The reason they give is because when they renewed my pro subscription (without notifying me in any way), after charging the card, they received a dispute request…

i never initiated such a dispute request, i don’t even have the credit card they used in any case any more…

When i learned that the ban occured, i sent them an email to their support response.. not getting a response in 48 hours, I called, and was informed of the reason. They wouldn’t consider there might have been a mistake on their part or the bank’s part, and they won’t reinstate me without me sending them a check for the amount + 20% administrative fee.

i am particularly offended for being banned without any knowledge of what is going on. i don’t even know which bank the particular credit card was charged through, and don’t recognize the last 4 digits of the card they used as mine.

They have promised to re-instate me pending payment, but they haven’t even done that…

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